Welcome to Aura! These Terms & Conditions govern your use of our website and services. By
accessing or using our website, you agree to comply with these terms. Please read them
carefully.
1. General
● These terms apply to all users of the website, including browsers, customers, and vendors.
● We reserve the right to modify, update, or change these terms at any time without prior notice.
2. Products & Services
● We strive to provide accurate product descriptions, but slight variations in packaging or appearance may occur.
● Our products, including honey and Pindi Vantalu, are made with premium ingredients, ensuring quality and authenticity.
● All prices are subject to change without prior notice.
3. Ordering & Payments
● Orders can be placed through our website, and payments are processed securely via our payment gateway.
● We reserve the right to refuse or cancel orders at our discretion.
● In case of a payment failure, customers are advised to retry or contact our support team.
4. Shipping & Delivery
● We partner with reliable logistics providers to ensure timely delivery of your orders.
● Shipping times may vary based on location, availability, and unforeseen circumstances.
● Customers will receive a tracking link to monitor their orders.
5. Returns & Refunds
● We accept returns only for damaged or incorrect products received.
● Refunds or replacements will be processed after verification.
● Customers must report any issues within 24 hours of delivery.
6. Usage Restrictions
● You may not use our website for any unlawful or unauthorized purpose.
● Any attempt to distribute malware, spam, or violate security measures is strictly prohibited.
7. Intellectual Property
● All content on our website, including text, images, and logos, is the property of Aura and may not be copied or used without permission.
8. Limitation of Liability
● We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
● Our liability is limited to the purchase amount of the product in question.
9. Privacy Policy
● By using our website, you agree to our Privacy Policy regarding data collection, usage, and protection.
10. Governing Law
● These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Hyderabad, Telangana.
For any queries, feel free to contact us at contact@auraandbeyond.com
Thank you for choosing Aura
