At Aura, we take great care in ensuring that our products reach you in the best possible condition. Due to the perishable nature of our products, we do not accept returns. However, if you encounter any issues with your order, we are happy to assist.
Damaged or Incorrect Orders
If in any scenario damage or wrong product you need to return the product within 1 days after delivery
Return Policy
If approved for a refund, the amount will be credited to your original payment method within 5-7 business days. Please note that the processing time may vary based on your bank or payment provider.
Refund Process
If approved for a refund, the amount will be credited to your original payment method within 5-7 business days. Please note that the processing time may vary based on your bank or payment provider.
Replacement
The replacement will be done within 2 days after we receive the returned product.
Cancellations
Orders can only be canceled if they have not yet been processed for dispatch. If you wish to cancel an order, please contact us at the earliest.
Contact Us
For any concerns regarding your order, reach out to our support team at contact@auraandbeyond.com or text us on Whatsapp at +91 9490741997
We appreciate your understanding and thank you for choosing Aura!
