At Aura, we are committed to delivering your favorite products with care and efficiency. Please review our shipping policy below to understand our process and timelines.
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our support team.
2. Shipping Charges
● We offer free shipping on orders above a certain amount (as mentioned on our website).
● A standard shipping fee applies to orders below this amount, which will be displayed at checkout.
3. Order Processing Time
● Orders are typically processed within 1-2 business days after confirmation.
● Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
● Standard Delivery: 3-7 business days (depending on location).
● Express Delivery: 1-3 business days (available in select areas at an additional charge).
● Remote Areas: Deliveries to certain locations may take longer due to logistical
constraints.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email/SMS to monitor its status in real-time.
6. Delivery Issues
● If your order is delayed beyond the estimated timeframe, please contact us for assistance.
● In case of a damaged or missing item, report it within 24 hours of delivery with relevant photos for quick resolution.
7. Shipping Partner
We have partnered with Shiprocket for seamless and reliable deliveries across India. For any further shipping-related queries, feel free to reach out to us at contact@auraandbeyond.com or text us on Whatsapp at +91 9490741997
Thank you for choosing Aura!
